ABOUT US

"Vellaire crafts timeless, high-quality clothing from sustainable fabrics, designed to last with a perfect fit. We prioritize eco-conscious practices at every step, ensuring style never compromises the planet. And with our friendly, personalized service, we’re here to make your experience as exceptional as our pieces."

Free Shipping

FREE SHIPPING

We ensure your orders are handled with care and delivered quickly, so your style arrives on time, every time.

Secure Checkout

SECURE CHECKOUT

We manage SSL technology, Trustwave and Firewalls to ensure secure checkout.

Satisfied Customers

36,500+ SATISFIED CUSTOMERS

Trusted for quality, loved for style.

FAQ

Shipping & Delivery

  • Once an order is placed, it takes 1 to 3 business days to process. Orders placed on weekdays are processed within one business day, while orders placed on Friday evening or weekends may take slightly longer.
  • Once your order has been processed, it will be shipped, and the estimated delivery time is 8 - 12 business days on average.

We strive to make the ordering and delivery process as smooth as possible for our customers. However, if you have any questions or concerns, please contact ourcustomer service team.

Placing an Order

Simply go to the product page and add the desired item to your cart by clicking the"Add to Cart"button.

  • Ensure you have selected the correct variants before proceeding.
  • Once confirmed, click "Proceed to Checkout".
  • On the information page, enter your correct shipping details and verify all information before clicking "Continue to Shipping".

How can I track my order?

Once your parcel has been dispatched, you will receive an automatic email with all the tracking information you need to follow your order in real time. You can enter the tracking number received by email on the following link to find out exactly where your order is.

⤿ Go to "Track my order page"

How do I return an item?

Not happy with your order? No worries, you can return the items to us at the address indicated in our returns policy.

Reminders:

  • Returns are only accepted during the 30 day period from the date of receipt of the order. Other conditions apply, please refer to our returns policy for details.
  • Shipping costs are at the customer's expense as stated in our returns policy.